Parking

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Disabled (Blue Badge) parking is located close to the Entrance and Box Office. You do not need to prearrange this, just park in the nearest available space, as directed.

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Access

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The site is made up of several grassed fields, the stages, food court and camping are also on grass.

 

We will provide accessible toilets and showers reserved for people with disabilities.

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Camping

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All the camping is within 200m of the arena and toilets.  As in previous years, we are reserving a camping area nearest to the stages and arena specifically for people who have mobility disabilities.

 

This means that people who have difficulty walking can camp closer to the centre of the festival, stages and food court, as well as the toilet and shower facilities.

 

If you would like to camp in this area, let us know when you arrive.  We don't limit it to blue badge holders, wheelchair users or ask for medical evidence.  However, do keep in mind that if you take up a pitch close to the arena, other people with more severe disabilities than yours might have to be further away.

 

Also, because this area is at the front of the camping area, close to the centre of the festival, it is likely to be busier and noisier at certain times. If you prefer a quieter pitch, you may wish to camp on the main field.

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Electric supplies

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We are offering electric hook-ups for campers, available as an option when you buy your camping ticket. By default, hook-ups will be in the main camping area. If you need a hook-up in the disabled camping area, you must let us know in advance. 

 

If you need an electric supply e.g. to recharge a mobility aid, or for an overnight medical device, please contact us in advance and tell us what you need.  We will do whatever we can to provide it.

 

Assistance

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If you have an emergency or any difficulty or need assistance at any time, talk to a steward or member of the security team who will be able to contact someone to help. Should no one be immediately on hand, call our on site mobile number, which will be posed here, to request steward assistance.

 

We will try and provide whatever facilities and assistance you need to enjoy the festival. Please contact us in advance and tell us what you need, or ask a member of staff at any time.

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Carers go free

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Carers can be admitted free with any disabled person.  Contact us in advance and explain your need, and we will add your Carer to the Guest List.

 

Viewing the bands

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Some of our wheelchair users just love to mix it in the audience - that's no problem!  We are offering linked seating in the main stage for those who prefer to sit.  We are considering how to provide protected viewing areas in the stages.

 

Guide dogs and assistance dogs

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The CRF has a history of being supportive to guide dogs since its days at the Wood Green Animal Shelter. Horseheath allows guide dogs and assistance dogs, as long as they are on a lead, inside the buildings (or marquees) that house our three stages but not closer than 10m to the speaker stacks. They are not permitted in any of the showground's other buildings.

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